FAQ
General FAQ
- What is Mellange Studio?
- What does Mellange mean?
- What are your office hours?
- What are your prices?
- Why should we use Mellange Studio over any other person or company that can provide these services?
- Do you have samples to view, something that validates the quality of your work?
- I am interested in working for you/joining your team. Are you guys hiring?
- How much in advance do I have to book my event?
- Do you accept credit cards?
- Are you a full-time videographer (videography company)?
- What kind of experience, background, and education do you have?
- Have you received any formal classroom training as a videographer/editor?
- How long have you been a event videographer, and how many events have you videotaped?
- Is this your recent work that I'm seeing?
- What makes your videography better or different than anybody else's?
Wedding FAQ
- How many cameras should I use for my event?
- Can the hours of coverage be broken up into several increments?
- How long have you been doing wedding videography?
- Who will be filming my wedding?
- What time do you arrive to setup your equipment?
- What are your policies regarding proofs?
- Do you bring back up equipment with you?
- Do you get testimonials from guests at our wedding?
- I am ready to book you for our wedding, now what?
- What are your policies regarding delivery times?
- Is a retainer/deposit required? If so how much?
General FAQ
What is Mellange Studio?
Mellange Studio is a full service Video Production and Editing Company We provide video coverage and editing services for a wide variety of events.
back to topWhat does Mellange mean?
Mellange derives from the French root word “mélange.” It is defined as a blend or a mixture of objects/things.
back to topWhat are your office hours?
Our office hours are Mon – Fri 10:00am – 5:00pm, with 24/7 availability to cover events.
back to topWhat are your prices?
Prices are determined by the services you request (type of event, package, or complexity of the project). We have many resources to help you understand different cost factors for each service. Our staff are also available to help you get the best coverage/service that meets your needs and budget.
back to topWhy should we use Mellange Studio over any other person or company that can provide these services?
Mellange Studio provides innovative, unique and professional media services. We are a one-stop shop for all of your multimedia needs. Our staff is comprised of multimedia experts from across the US. Other companies, home businesses, or hobbyists frequently specialize in only one event or occasion; Mellange Studio has the capabilities and expertise to service all of your needs.
back to topDo you have samples to view, something that validates the quality of your work?
Yes, feel free to look at our company Demo Reel in the Demo section of our site. This will show you our experience and diversity of work. You can also read about our company’s background and history in the About Us section.
back to topI am interested in working for you/joining your team. Are you guys hiring?
We are always looking for talented individuals to join our creative staff. You can send us your resume and a current demo reel to info@mellange.com and place "Resume" in subject line.
back to topHow much in advance do I have to book my event?
Although most events are booked several weeks in advance, we have been able to accommodate last minute and same day bookings. Please contact our client service representative to see availability.
back to topAre you a full-time videographer (videography company)?
Yes - and we enjoy every minute of it!
back to topWhat kind of experience, background, and education do you have?
Our team is comprised of professional, multi-talented camera operators, editors, sound engineers, and motion graphic art designers. We’ve been in this industry for over 15 years.
back to topHave you received any formal classroom training as a videographer/editor?
Yes. We’ve had both classroom and on the job training.
back to topHow long have you been a event videographer, and how many events have you videotaped?
Events are our specialty. We’ve filmed thousands of events of different types.
back to topIs this your recent work that I’m seeing?
Although we showcase our demos and work via web, we are always working on new things. Please feel free to ask for some of our latest work in our studio.
back to topWhat makes your videography better or different than anybody else’s?
Being in the creative arts industry, we appreciate all forms of art and creativity. We wouldn’t say our work is better than others because we feel that opinion would be in the eyes of the viewer. Although we are very proud of our own work, we find a lot of inspiration in other people’s work as it helps expand our own ideas and visions. Our goal in every project we create is to make it memorable, professional and unique each and every time.
back to topWedding FAQ
How many cameras should I use for my event?
Multiple camera angles play a very important role, especially in large events such as weddings, concerts, etc. Most of our events are shot with at least 2 cameras. We highly recommend having at least 3 camera operators for your event. As video professionals, we do our best to capture all the special moments of your ceremony and reception while getting the reactions of your family and friends. To do this precisely without missing critical moments, multiple camera operators are required.
back to topCan the hours of coverage be broken up into several increments?
The hours that are included with packages or ordered a la carte are consecutive hours. Although the hours cannot be broken up into segments, the shooters shift do not need to start at the same time. In other words, one shooter (shooter A) can begin at 11am to capture the preparation, while the other shooter (shooter B) meets up with Shooter A at the ceremony at 1pm. In this fashion, the coverage covers more of the day without adding to cost.
back to topHow long have you been doing wedding videography?
Our staff has been filming weddings and events since 1993. Mellange Studio became an official company in 2005.
back to topWho will be filming my wedding?
Our highly accredited videographers will be capturing your special day. You will most likely meet them for the first time on your wedding day. Once booking is finalized we will send you their names and contact info.
During your initial consultation you will be meeting with one of our wedding specialists. The wedding specialists main role is to help facilitate the booking process and will be your main contact at the company to assist you with your wedding video.
We will explain to you the different wedding coverage options and do our best to asses your specific needs. We will work together in developing and choosing the right package for your wedding. Upon booking we will then reserve shooters from our staff that will film your wedding.
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What time do you arrive to setup your equipment?
We always allow enough time to set up and ready to roll at the time we are hired to film.
back to topWhat are your policies regarding proofs?
Unless other wise noted, most projects include at least 1 revision cycle. For print, we will send you online proofs. For video, we will send you either online or DVD proofs which will contain an embedded timecode for specific reference.
back to topDo you get testimonials from guests at our wedding?
We can. It’s an optional service we call “guests interviews.”
back to topI am ready to book you for our video coverage, now what?
The first step is to fill out this order form and service agreement. The service agreement has highlights to denote where to sign or initial. Mail in the order form, signed service agreement, and deposit to the following address:
Mellange Studio
Attention: The Knot
1490 Howe Ave. #C
Sacramento CA 95825
Once the order form is completed and received, a Mellange Studio wedding specialist will send an email or letter confirming your wedding video booking. Please allow 7-10 business days to receive confirmation. To follow up or check status, please email info@mellange.com or call 916-993-6777.
What are your policies regarding delivery times?
Our goal is to deliver your finished product within 4-6 months after the event.
back to topIs a retainer/deposit required? If so, how much?
A non-refundable retainer of 35% is due upon contract signing. The remaining balance is due 2 weeks before your event.
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